+44 (0) 161 480 6919
Residential & nursing care homes
Our approach to care is grounded in our commitment that honours individual needs and preferences and is the result of over 30 years of experience and dedication to excellence.
We want everyone to feel happy and at home. Together, we will develop a comprehensive and bespoke care plan designed to meet your emotional, medical and social needs.
Our Services
Medical Care
Our experienced, devoted team of professionals provide nursing care that is tailored to meet medical needs and individual care preferences. Our Senior Care Team meets with each new Resident and their family to assess medical needs and to create a bespoke care plan. Resident medical care is overseen and managed by our dedidated team of multi-disciplinary professionals which meet weekly and includes:
Weekly GP visits | Hospital specialist visits | Occupational therapists | Physiotherapists | Social Workers | Dieticians Opticians | Chiropodists
Our Palliative and End of Life care prioritises comfort and quality of life by helping to manage pain, provide emotional, spiritual and psychological support. For additional information about our support, please contact us and a member of our care team who will help to address any questions or worries you may have.
Personal Care Assistance
As part of our commitment to creating a caring environment that preserves and promotes well-being with an emphasis on individuality and dignity, we offer Residents with a professional personal care assistance. Each Resident has a Key Worker who will ensure you receive the care you need. Whether it is a visit to our hairdressing facilities or support to bathe using our specialist showers and bath facilities, our dedicated team of professionals are here to ensure comfort.
Activities
Whether you are feeling active or just want to enjoy the company of others in pleasant surroundings, we offer a variety of daily social and recreational programs. We have dedicated Activity Coordinators who are responsible for ensuring that the daily activities are varied and enjoyable for all and welcome suggestions and input from our Residents.
Our activities include: gardening, baking, armchair yoga, Tai chi, quizzes, bingo, afternoon tea, arts & crafts, music & movement and cocktail hour. In addition to social activities, we recognise the importance of spiritual and religious support for those wishing to do so and have weekly visits from clergy and other religious denominations.
Dining Facilities
Our hospitality team prides itself on making meal times a special social occasion for everyone to enjoy. In our homes, meals are as much about providing nutritious, delicious food as they are about enjoying a social occasion. Our dining rooms are immaculately set in a relaxed and happy environment as we consider meals to be a socially important part of your day.
Our menu is varied seasonally, offering choice as well as being suited to individual dietary requirements and tastes. We are proud to also be able to provide private dining facilities should you wish to celebrate a special occasion with your loved ones.
Moving In Services
We understand the importance of making sure you are comfortable in your new home and a dedicated Key Worker is ready and waiting to make the transition into your accommodation comfortable. Together we ensure that Resident needs are met and will be there every step of the way to ensure you are comfortable and feel welcome. We can help to organise transportation to ensure that you have all of the personal comforts you wish to bring. We encourage all of our Residents to personalise their rooms to feel at home and we will help in any way we can.
Housekeeping & Laundry
We employ our own Hotel Services team who ensure that our homes are kept clean and tidy at all times. Residents’ personal effects and choices concerning their own room are respected at all times providing health and safety policies are followed.
Laundry services are included within the accommodation fees. Dry cleaning may be arranged as required with a local commercial service at an additional cost.
Collaborative Community Engagement
At Serencroft Care Homes your feedback is fundamental to ensure we can give you the care you need and the facilities you want. We encourage collaboration and frequently hold Resident meetings in order to have an open forum where any suggestions may be voiced and discussed openly. The feedback from these meetings with regards to all aspects of the home are presented to the Home Manager to implement any changes agreed.
We feel that by holding these meetings regularly, we are able to give Residents more of a say in the running of their home, after all this is your home we are just the visitors.
Planning & Support
We are committed to ensuring that every Resident is comfortable and our Key Workers are there to support any additional purchases you would like to make such as buying clothes or other items that will make you feel more at home. We can support monthly expense management by assisting with budgeting and family contributions if need be.
